We strive to ensure a positive experience, but we understand cancellations may occur.
1. Cancellation by Participants
- Cancellations must be requested via email to [Insert Contact Email].
- Requests made at least 48 hours before the webinar may qualify for a partial refund (deduction of processing fees).
- No refunds for cancellations within 48 hours of the webinar.
2. Cancellation by GenAI99
If we cancel or reschedule a webinar, participants will be offered a full refund or the option to attend a rescheduled session.
3. Refund Process
Approved refunds will be processed within 7-10 business days to the original payment method.